Shipping policy
Thank you for shopping with Regberg UK. Below you’ll find all the important information about how we handle shipping and delivery.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after 2 PM will be processed the next working day.
2. Shipping Locations
We currently ship to all addresses within the United Kingdom. At this time, we do not offer international shipping.
3. Delivery Times
Estimated delivery times are as follows:
- Standard Delivery: 2–4 business days
- Express Delivery: 1–2 business days
Please note that delivery times may vary during peak periods or due to unforeseen circumstances such as courier delays or weather disruptions.
4. Shipping Costs
Shipping charges are calculated at checkout based on your selected delivery method and location. From time to time, we may offer free shipping promotions — keep an eye on our banner offers or newsletter for updates.
5. Order Tracking
Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to follow your package in real-time.
6. Delays or Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer service team as soon as possible. We will work with the courier to resolve the issue quickly.
7. Click & Collect
We do not currently offer in-store pickup or click & collect options.
8. Contact Us
If you have any questions about your delivery, feel free to reach out to us at redberguk@gmail.com. We're here to help!